Meet The Team
Personable Business Finance
Say hello to Response Business Finance
Meet the people helping businesses find the right finance.
Mark Squires
Managing Director
Mark brings more than 25 years of finance experience, with expertise in commercial risk, credit management and underwriting. Having founded Risk Response Management in 2010 and Response Business Finance in 2016, he helps businesses find practical funding solutions.
Ian MacGregor
Associate (Property)
With over 35 years in commercial property finance and development, Ian combines lender expertise with first-hand experience of building and managing property portfolios. He specialises in buy-to-let, development, bridging finance and funding strategies that support long-term growth.
Richard Graham
Associate
Richard brings more than 40 years of business ownership experience across security and hospitality. An entrepreneur and relationship builder, he combines practical commercial insight with a commitment to leadership, business growth and the Milton Keynes community.
Caroline MacIver
New Business Development
Caroline’s background spans hospitality, beauty, retail and franchise management. With a practical, people-focused approach, she builds relationships between clients, suppliers and business partners, combining commercial experience with a commitment to supporting business growth and community initiatives.
Catriona
Online Development / New Business Support
Jonny Wilson
Business Development
Benjamin Burrell
Digital Marketing Lead
Mark Squires
Managing Director
With more than 25 years of experience in the finance industry, Mark has built a career around understanding risk, managing portfolios, Mortgages and Business and finding practical solutions in an ever-evolving financial landscape. Having worked with major institutions he has developed extensive expertise in commercial risk, credit management and underwriting.
In 2010, Mark founded Risk Response Management, providing specialist asset and portfolio risk management support to both mainstream and alternative lenders. Building on this success, he launched Response Business Finance in 2016, offering businesses seeking funding a refreshing alternative to conventional brokerages, combining deep industry expertise with a genuine understanding of clients’ commercial objectives. His practical, hands-on approach has helped organisations strengthen their boards, enhance risk strategies, and drive sustainable growth and commercial value.
Areas of expertise
- Underwriting – Commercial & Property
- Business Management
- Restructure & Funding Strategies
- Risk Management
When he’s not analysing risk or reviewing lending proposals, Mark can usually be found on a tennis court. A keen tennis enthusiast, he firmly believes that success in both finance and sport comes down to preparation, strategy, and occasionally keeping your eye on the ball under pressure. Thankfully, missed shots on court are usually less expensive than missed opportunities in business.
Combining decades of industry experience with a personable and pragmatic approach, Mark continues to help businesses navigate risk with confidence and clarity.
Ian MacGregor
Associate (Property)
With over 35 years of experience in commercial property finance and development, Ian brings a unique blend of lender expertise and real-world property experience. Having built, managed, financed and developed property portfolios himself, he understands the challenges, opportunities and occasional headaches that come with investing in commercial property.
Specialising in Buy-to-Let (BTL), property development, bridging finance and portfolio growth, Ian has spent decades helping businesses and investors structure funding solutions that support long-term success. His combination of hands-on property knowledge and deep financial expertise allows him to see opportunities from both sides of the table, something clients find invaluable when navigating complex transactions.
Areas of expertise
- Commercial & Property Underwriting
- Portfolio Building & Growth Strategies
- Business Restructuring & Funding Solutions
- Buy-to-Let & Commercial Mortgages
What sets Ian apart is his practical approach. Having experienced the realities of property investment firsthand, he understands that every deal is more than just numbers on a spreadsheet. His advice is grounded in real experience, helping clients make informed decisions with confidence.
When he’s not working on funding solutions or discussing the latest property opportunities, Ian can usually be found on the golf course. A keen golfer, he believes property finance and golf have a lot in common: success comes from careful planning, patience, and recovering gracefully when things don’t quite go to plan. The difference is that a bad drive can usually be fixed with the next shot, while a bad funding structure tends to require a little more paperwork.
Combining decades of financial and property experience with a personable and practical approach, Ian is passionate about helping clients build, grow and fund successful property ventures.
Richard Graham
Associate
With more than 40 years of experience as a business owner, Richard has dedicated his career to industries he genuinely cares about, namely security and hospitality. Over four decades in the security sector and more than 30 years in hospitality have given him a wealth of practical knowledge, commercial insight, and an unwavering commitment to raising standards across both industries.
A natural entrepreneur, Richard has built his reputation on hard work, strong relationships, and a belief that success comes from leading by example. Whether launching new ventures, developing teams, or creating opportunities through his extensive network, he brings energy, enthusiasm, and a hands-on approach to everything he does.
Areas of expertise
- New Business & Entrepreneurship
- Business Leadership & Management
- Networking & Relationship Building
Richard is passionate about helping businesses grow and believes that honesty, integrity, and trust are the foundations of any successful long-term venture. These principles have not only shaped his business career but have also influenced his commitment to public service.
Away from business, Richard serves as Deputy Mayor and has spent more than 14 years as a local councillor in Milton Keynes, championing initiatives that support community growth and development. He firmly believes that strong businesses and strong communities go hand in hand.
When he’s not supporting local businesses, attending community events, or building new connections, Richard can often be found pursuing his passion for martial arts. A martial arts enthusiast for many years, he appreciates the discipline, focus, and respect that the practice demands. Much like business, martial arts teaches resilience, adaptability, and the importance of staying calm under pressure. Although he admits that negotiating in a boardroom is generally easier than remembering some of the more complicated moves.
Combining entrepreneurial spirit, leadership experience, and a genuine commitment to people, Richard brings a wealth of knowledge, a sense of humour, and a community-first mindset to everything he does.
Caroline MacIver
New Business Development
With a career spanning hospitality, beauty, and retail, Caroline brings a refreshingly practical and people-focused perspective to the team. Her diverse background, combined with a strong commercial mindset, makes her a valuable link between clients, suppliers, and business partners alike.
Having held franchise management roles within both independent businesses and national brands, Caroline has gained extensive hands-on experience in running successful operations, supporting business growth, and building lasting relationships. Whether working with customers, suppliers, or stakeholders, she is known for her approachable style, attention to detail, and ability to get things done without unnecessary fuss.
Areas of expertise
- Business Management
- Customer & Supplier Relations
- Marketing & Online Development
Caroline’s experience gives her a genuine "boots on the ground" understanding of business challenges and opportunities. She combines practical know-how with commercial insight, helping ensure that both clients and suppliers receive the support and guidance they need to thrive.
When she’s not supporting the team, Caroline dedicates her time and experience to charities and community-focused initiatives. A firm believer and heading up RBFs ‘Giving back to the community;, she is passionate about making a positive difference.
Outside of work, Caroline enjoys spending time on the tennis court. A keen player, she appreciates the balance of strategy, focus, and perseverance that the sport demands, qualities that she brings into her professional life every day. While she may not be heading to Wimbledon anytime soon, she firmly believes that a good rally can solve almost anything.
Bringing warmth, energy, and a genuine passion for helping others, Caroline combines commercial expertise with a community-first mindset, making her an invaluable part of the team.
Want to join us?
We believe that finance should be personal, not prescriptive.
Born out of necessity, RBF is a boutique commercial brokerage led by experienced finance and sector-specific professionals who understand the unique challenges faced by SMEs. Our mission is to provide sensible, ethical, and proactive lending solutions that empower businesses to grow and thrive.
