We are committed to delivering exceptional service and ensuring our customers receive the support they need. If you have any concerns or complaints, we take them seriously and aim to resolve them promptly and fairly.

If you require assistance with our services or products, our support team is here to help. Please follow the steps below to get in touch:

1. Contact Support

For general inquiries, technical support, or service-related issues, please reach out via:

Email: info@rbfinance.co.uk

2. Response Time

We aim to respond to all support queries within 48 business hours.

Urgent issues will be prioritised to minimise disruption.

3. Resolution Process

Our support team will investigate the issue and provide guidance or a resolution.

If further action is required, we will escalate the matter to the appropriate department.

Regular updates will be provided until the issue is resolved.